This Special Report highlights the chaos at Delhi Airport’s Terminal 3 where Air India cancelled tickets of over 15 passengers on a Kolkata-bound flight to accommodate crew members. The incident occurred at Gate 48 after passengers had waited for eight hours without prior information. The report notes that some passengers were travelling for medical emergencies and security guards were called to control the situation. It also contextualises this event within the broader aviation crisis in North India, following the recent ‘IndiGo fiasco’, with over 130 departures cancelled yesterday due to operational lapses and weather conditions.